Q: Ni gute wakwemeza ko twahawe serivisi nziza?
A: Ubwa mbere, dufite ishami rya QC rishinzwe kugenzura ubuziranenge kuva ku bikoresho fatizo kugeza ku bicuruzwa birangiye. Icya kabiri, tuzakora isuzuma mu gihe cyo gukora no nyuma yo gukora. Icya gatatu, ibicuruzwa byacu byose bizageragezwa mbere yo gupakira no kohereza. Tuzohereza videwo yo kugenzura cyangwa gupima niba umukiriya adaje kwisuzumisha ubwe.
Q: Bite se kuri warrenty?
A: Ibicuruzwa byacu byose bifite garanti y'umwaka umwe hamwe na serivisi yo kubungabunga ubuzima bwose. Tuzaguha ubufasha bwa tekiniki ku buntu.
Q: Ese hari ubufasha mutanga ku bijyanye n'imikorere y'ibicuruzwa?
A: Imashini zose ziri mu bicuruzwa, Igitabo cy'amabwiriza mu Cyongereza gifite ibitekerezo byose ku mikorere n'ibitekerezo byo kubungabunga mu gihe cyo kuzikoresha. Hagati aho, dushobora kandi kugufasha mu bundi buryo, nko kuguha videwo, kwerekana no kukwigisha uri mu ruganda rwacu cyangwa injeniyeri zacu mu ruganda rwawe niba ubisabye.
Q: Nabona nte ibikoresho bisimbura ibindi?
A: Tuzashyiramo ibice byangiritse vuba hamwe n'ibyo watumije, ndetse n'ibikoresho bikenewe kuri iyi mashini, kandi ni ubuntu, bizoherezwa hamwe n'ibyo watumije mu gasanduku k'ibikoresho. Dufite ibice byose bisimburana bishushanyije mu gitabo cy'amabwiriza hamwe n'urutonde. Ushobora kutubwira gusa umubare w'ibice byawe bisimburana. Mu gihe kizaza. Dushobora kugufasha mu buryo bwose. Byongeye kandi, ku bikoresho byo gukata imashini bicurana uduce duto n'ibikoresho bishyirwamo, ni ibintu byoroshye gukoresha ku mashini. Ihora isaba ibirango bisanzwe biboneka ku isoko ryo mu gace utuyemo ku isi yose.
Q: Itariki yo gutanga ibicuruzwa ni iyihe?
A: Bitwara iminsi 5-15 ku bikoresho bisanzwe. Naho iminsi 25-60 ku mashini zikozwe mu buryo bwihariye.
Q: Nabona nte ibisobanuro birambuye kuri iyi mashini cyangwa silimars?
A: Ndakwinginze wandike ibibazo byawe n'ibyo ukeneye mu gasanduku k'ibibazo kari hepfo. Tuzagusuzuma kandi tugusubize ukoresheje Imeri cyangwa Terefone mu masaha 8.