FAQ

Q:  How can you guarantee the Good Quality we received?

A : Firstly, We have QC department for Quality control from Raw material till finished products. Secondly, We will do Inpsection during production and after Production.  Thirdly, All our products will be tested before packing and sending out. We will send Inspection or testing video if customer not coming for checking personly.

 

Q: What about warrenty?

A : All our Products having 1 year warrenty with Life-Long Maintenance service. We will provide you with free technical support.

 

Q:  Do you provide any help regarding  Products Operation?

A: All machines within products introduction,  Manuals in English which is having all the operation suggestions and Maintenance proposals during using. Meanwhile, We could also support you with other way, Like provide you Video, Show and teach you while you are in our factory or Our engineers in your factory if requested.

 

Q:  How Can I get Spare Parts?

A: We will enclose some quick wear parts with your order ,as well some needed tools for this machine which is free will be send together wtih your Order in a tool box. We have all spare parts drawing within the Manual with a list. You could just tell us your spare parts No. In future. We could support you all the way. Moreover, for beveling machine cutters bevel tools and Inserts, It is kind of comsumable for machines. It always request regular brands which can easyly find in local market all over the world.

 

Q: What is Your Delivery Date?

A: It takes 5-15 days for regular models. And 25-60 days for customized machine.

 

Q:  How Can I get more details about this machine or silimars?

A:  Pls write down your questions and requirements  in to below inquiry box. We will check and reply you by Email or Phone in 8 Hours.


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